We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To get a refund, you'll need to complete a return authorization and send the product to us with proof of purchase if not the original purchasing party. If one item in your pack is defective, just send us the one item and we'll replace it for you.

To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Jackhammer Underwear are sustainable, breathable, shape forming underwear that make you feel like you're going commando with extra comfort. Your man parts will thank you :)
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We're all about that remote life, but if you're looking for some roots:

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Carlsbad, CA - HQ
525 N Cascade Ave
Ste. 100
Colorado Springs, CO 80903
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